Terms of Service

1. Introduction​

Welcome to our website. These Terms of Service (hereinafter referred to as the “Agreement”) constitute a legally binding contract between you (hereinafter referred to as the “User” or “You”) and Ningjin Muyang Plastic Technology Co., Ltd. (hereinafter referred to as “We”, “Us”, or the “Platform”). Please read this Agreement carefully before using the Platform’s services.​

By accessing, browsing, or using any part of this website, you acknowledge that you have read, understood, and agreed to be bound by the terms of this Agreement.​

2. Description of Services​

  • The services provided by this website include: browsing of plastic-related products (e.g., plastic pipes, fittings, etc.), online ordering, account registration, and after-sales customer support (Note: Digital file download services are not offered);​
  • All services are for lawful purposes only. You agree not to use the Platform for any illegal or infringing activities (e.g., selling counterfeit or shoddy products, infringing on others’ intellectual property rights, etc.);​
  • We reserve the right to modify, suspend, or discontinue any part of the services without prior notice (e.g., due to system upgrades, business adjustments). If such changes affect your normal use, we will make reasonable efforts to notify you in advance via website announcements or emails.​

3. Account and Security​

  • When registering an account, you must provide accurate, up-to-date, and complete information (e.g., name, contact phone number, email address). If your information changes, you should update it promptly to ensure the validity of your account information;​
  • You are responsible for keeping your account name and password confidential, and for all activities conducted under your account (e.g., placing orders, making payments). We shall not be liable for losses caused by password leakage or unauthorized account access;​
  • If you detect any unauthorized use of your account (e.g., unfamiliar orders, abnormal login records), please immediately notify us through the channels specified in “11. Contact Us” of this Agreement. We will assist you in freezing the account and investigating the situation to protect account security.​

4. Products and Orders​

  • We will make reasonable efforts to ensure the accuracy of product descriptions (e.g., specifications, materials, prices) on the website. However, information discrepancies may occur due to manual entry errors, system delays, or other reasons. If you discover such issues, please contact customer service for verification, and we will correct the information promptly;​
  • Product prices may change due to fluctuations in raw material costs, promotional adjustments, or other factors. The price displayed on the checkout page at the time of your order shall be the valid price. We will not separately notify you of historical price changes;​
  • This Platform only sells physical products and does not provide digital product-related services. For order refund rules, please refer to our separately published Refund Policy;​
  • We reserve the right to cancel orders under the following circumstances: insufficient product inventory, inaccurate shipping address/contact information provided by you, payment failure, or suspected fraudulent activity (e.g., frequent order placement and cancellation by the same account, use of abnormal payment channels). After cancellation, we will notify you of the reason via SMS or email and refund the paid amount (via the original payment method).​

5. Intellectual Property​

  • All content on this Platform (including but not limited to text descriptions, product images, trademarks, logos, website designs, software programs, etc.) is protected by intellectual property laws, and the intellectual property rights belong to us or the relevant right holders;​
  • Without our prior written permission, you shall not use the Platform’s content for commercial purposes, including but not limited to copying, downloading, modifying, distributing, selling, or republishing (except for personal browsing and saving within a reasonable scope);​
  • If you believe that any content on the Platform infringes your intellectual property rights (e.g., trademark rights, copyrights), please contact us promptly and provide relevant supporting materials. We will verify the situation and take appropriate actions (e.g., removing infringing content, suspending the display of relevant products) in a timely manner.​

6. User Conduct Standards​

You agree not to engage in the following activities:​

  • Disseminating illegal, violent, pornographic, discriminatory, or other content that violates public order and good customs (e.g., posting inappropriate information in consultation messages);​
  • Attempting to hack into or attack the Platform’s system without authorization, or interfering with the normal operation of the website (e.g., using malware, sending spam messages);​
  • Submitting false orders (e.g., providing false shipping addresses, maliciously placing orders and refusing delivery), abusing promotional activities (e.g., repeatedly claiming discounts with multiple accounts), or engaging in fraudulent transactions;​
  • Using automated tools such as bots or crawlers to bulk scrape the Platform’s content (e.g., product information, price data), which may affect the normal operation of the website.​

7. Disclaimer​

  • The Platform and its services are provided “as is”. We make no express or implied warranties regarding the perfection or stability of the services (e.g., we do not guarantee that the website will operate without faults, or that products will fully meet all your expectations);​
  • We shall not be liable for service interruptions, data loss, or order delays caused by force majeure (e.g., network failures, server maintenance) or third-party service issues (e.g., logistics delays, payment channel failures), but we will make reasonable efforts to assist in resolving such problems;​
  • You shall bear sole responsibility for losses caused by issues with your own devices (e.g., computer viruses, incorrect network settings), operational errors (e.g., selecting the wrong product model), or failure to use the services in accordance with the Platform’s rules.​

8. Limitation of Liability​

To the maximum extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, or special damages (e.g., loss of profits, loss of goodwill, data loss) arising from the use or inability to use the Platform’s services, even if we have been notified of the possibility of such damages.​

9. Modification and Termination of the Agreement​

  • We reserve the right to revise the terms of this Agreement based on changes in laws and regulations, business adjustments, or user feedback. The revised Agreement will be republished on the “Terms of Service” page of the website and will take effect on the date of publication, without the need for separate notification to you;​
  • Your continued use of the Platform’s services after the revision of the Agreement shall constitute your acceptance of the revised terms. If you do not agree to the revised terms, you may cease using all services at any time;​
  • If you materially violate the terms of this Agreement (e.g., engaging in fraudulent activities, infringing on intellectual property rights), we reserve the right to unilaterally terminate your account access rights without assuming liability for breach of contract. You may also apply to cancel your account at any time. After account cancellation, the rights and obligations under this Agreement will terminate (except for terms related to existing order liabilities and intellectual property protection, which shall remain valid).​

10. Governing Law and Dispute Resolution​

  • This Agreement shall be governed by the laws of the People’s Republic of China (excluding conflict of laws rules);​
  • Any dispute arising from or in connection with this Agreement shall first be resolved through friendly negotiation between the parties. If negotiation fails, either party may initiate legal proceedings in the competent people’s court at our company’s location (our company is located in Ningjin County, Xingtai City, Hebei Province, China).​

11. Contact Us​

If you have any questions, need to provide feedback, or file a complaint regarding these Terms of Service, please contact us through the following channels:​

  • Company Name: Ningjin Muyang Plastic Technology Co., Ltd.​
  • Email Address: support@mytrd.cn (Preferred contact method; we will respond within 3 business days)​
  • Contact Phone: +86 16622811020 (Working Hours: Monday to Friday, 8:30-17:30 Beijing Time)​
  • Company Address: No. 369 Tianbao West Street, Ningjin County, Xingtai City, Hebei Province, China​

We will carefully handle your feedback and protect your legitimate rights and interests.​

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